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8 Steps to Being a Better Listener
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Listening is not a passive activity. By being a passive hearer, you may take in some words but give
nothing back. Listening requires thought and effort. It means you must work at listening with your head and
heart and not just your ears. And it means learning how to respond to what is being said so that those people
doing the talking know that they have been heard.
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Employer Committed to Staff
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The biggest challenge in finding a new job, especially after a lay-off, is the job-search myth. Let’s face
it: people are worried about searching for a job, especially during a recession. However, the fears people
have about tend to be largely unfounded.
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Spotlight: Xerox
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Founded in 1974, the Xerox Research Centre of Canada (XRCC) has a global mandate to provide innovative
ways to re-evaluate materials and processes to deliver more energy- and cost-efficient products to customers
around the world. The teams behind these innovations are made up of individuals from around the world, which
is an integral part of XRCC’s strategy for developing a world-class research centre. The hiring, mentoring
and promotion of skilled immigrants has won the organization various awards, and we consider the company’s
approach to diversity a workplace model worthy of mention.
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October is Workplace Health Month
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With increasing pressures both at home and at work, many employees feel undervalued and stressed. This
affects performance and productivity, as we know that happy, healthy employees are more likely to treat their
customers well. They are also more likely to stay with their employers.
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Corporate Social Responsibility: Article 6/6
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In the October 2007 issue, Jennifer Kiwala highlighted the benefits of integrating corporate social
responsibility (CSR) into the workplace culture. She outlined five key steps to ensure program success:
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Corporate Social Responsibility: Article 5/6
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In the October 2007 issue, Jennifer Kiwala highlighted the benefits of integrating corporate social
responsibility (CSR) into the workplace culture. She outlined five key steps to ensure program success:
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Corporate Social Responsibility: Article 4/6
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Corporate Social Responsibility (CSR) is when an organization recognizes that its long-term interests are
best served by ethically sound practices. Companies that embrace CSR are seen to be more innovative,
productive, and competitive.
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Corporate Social Responsibility: Article 3/6
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In the October 2007 issue, Jennifer Kiwala highlighted the benefits of integrating corporate social
responsibility (CSR) into the workplace culture. She outlined five key steps to ensure program success:
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Corporate Social Responsibility: Article 2/6
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In the October 2007 Issue, Jennifer Kiwala highlighted the benefits of integrating corporate social
responsibility into the workplace culture. She outlined five key steps to ensure program success:
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Corporate Social Responsibility: Article 1/6
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In a day and age of fair-trade and organic consumerism, with an increasing number of people volunteering
and taking working holidays, it is no wonder that there is now a movement towards bringing this philanthropic
way of being to our workplace–our home away from home. Many are lobbying Corporate Social Responsibility
(CSR) as the new business ideology that will do just that.
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2007 YW Conference
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We spend more waking hours at work than we do anywhere else. Increased stress and mental health,
motivation concerns, psychological harassment, the demands created by technology, difficult people,
ergonomics, are all important issues that need to be considered in today’s world of work. But imagine working
at a place where you and everyone around you enjoys going to work, you make a meaningful contribution and are
valued and recognized, the team is productive and energized, learning is valued, management cares for
employees and relationships are positive. Sound too good to be true?
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Interview: Lance Thurston on Engaging Employees
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Your
Workplace magazine recently met with Lance Thurston, Commissioner, Department of Community Development
Services with the City of Kingston. As a “healthy manager” Lance had been struggling with the problem: How do
I continue to motivate employees and keep a positive climate and atmosphere of celebration for doing good
things here, when the headlines the next morning are all about the horrible stuff that’s perceived to be
going on?
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Trend: Global Greening, Aricle 2/6
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Article 2 in a Series of 6
In the January 2007 issue, Steve Bannister provided an overview of five key trends that will affect
people and businesses in the year ahead. These trends were: Global Greening, The Flow of Philanthropy,
Connecting the World, Information vs. Knowledge, and The Power of Design.
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Peter F. Drucker, 1909-2005
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If only one management book could be your resource, you would do well with The Practice of Management, by
Peter F. Drucker. It is as current as any management book you’ll ever pick up, notwithstanding being written
in 1954.
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Remembering David
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David Ellis was bright, athletic and helpful. And at the age of 18, he was killed on the job. Now his
father, Rob, has sold his business to tell David’s story – because talking about his death may save another
young person’s life.
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Eleanor Brydone Named Designer of Distinction
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It’s a first for Canada and a world-class accomplishment for Eleanor Brydone, founder and CEO of Rice
Brydone Ltd., the Toronto-based design collaboration responsible for many of Canada’s most innovative
workplace environments. On Saturday, March 6, Ms. Brydone was named Designer of Distinction 2003 at the
American Society of Interior Designers (ASID) Annual Conference on Design in Savannah, Georgia.
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Community Sculpture
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A sculptural installation to commemorate organizational change? Say what? It’s true: Sun Life Financial
commissioned a piece of corporate art to mark its merger with Clarica Life Insurance.
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