Worksmart Quiz: Management 101

Think about your manager for a second. How did s/he get her/his job? Did s/he rise through the ranks of the company? S/he did, didn’t s/he? Most managers don’t have any formal management training. They just graduate into the position. So how do they know how to manage? The sad truth is that most of them don’t. Sometimes it can seem as though they’re flying by the seat of their pants, most likely because they are. But they can learn effective management techniques, and so can you.

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Deborah Melman-Clement
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