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“Its Not Fair”
These three little words are danger signals in any workplace, and thoughtful managers should always seek to remove the conditions that lead people to voice them in informal conversation. That’s the conclusion of researchers exploring the important topic of equity and how perceptions relate to performance and motivation.

It turns out that people naturally strive for fairness and justice in their workplace relationships, including all the social exchanges that make up motivated performance. We are always calculating the relative balance between what we contribute to the organization and what we receive in return. Making those comparisons is a complex and ongoing process of perception, evaluating how we are being treated in relation to others in our workplace. When we perceive the balance is right, a key condition is in place for workplace satisfaction and performance. In short, there is no cause for grumbling!

Make. Work. Better.

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Dr. Sandy Cotton
Dr. Sandy Cotton taught leadership at the Queen’s University School of Business and the Royal Military College for almost three decades. He is a permanent Deacon of the Anglican Church of Canada and continues to consult and lead workshops.

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