Certifying Administrative Assistants

A good investment in skill development

Today’s business environment means doing more with less. Business practices and technology have changed drastically in the last few years, creating jobs that are more rewarding and require more skills. One area that has not kept up the pace however, is professional administrative personnel.

The role of an administrative/executive assistant has changed dramatically. Today, these assistants work more independently and multi-task more than ever before. Therefore knowledge in business law and government policies is vital. Interpretation of regulations, contracts, agreements, as well as participation in policy development and development of standard corporate processes are common responsibilities. Administrative/executive assistants oversee the implementation of electronic document management systems, which can include writing a business plan, meeting with stakeholders, and presentations to committees. A recent survey of members of the Association of Administrative Assistants revealed many are involved in financial management and hiring practices, along with being the major contact resource for their companies.

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WRITTEN BY
Gail Bittorf, Q.A.A., President, Association of Administrative Assistants
The Association of Administrative Assistants is a Canadian association founded in 1951 and encourages members to continuously upgrade their education to enhance career opportunities. For further information visit www.aaa.ca. SOURCE: WORLDATWORK
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