Managing the Tough Stuff

Managing the 5 Generations

When a medical or family crisis happens in our workplace, many people turn the other way and the office is expected to carry on as usual. But the reality is often far different. People who are dealing with a death in their family or finding out that a child has a serious illness will suffer […]

Seven Keys to Becoming A Valued Colleague

Businessman in a meeting with colleagues

Readers of my column over the years will know that too much of my consulting work involves responding to toxic workplace conflict and its inevitable correlates: low trust, stress, fractured relationships and the absence of civility. The inability of educated and experienced professionals to sustain a wellness culture in their workplace continues to fascinate—and depress—me. […]

What I Think: Support Each Other

Businessman supporting paper cut out of a man walking forwards t

While driving behind a vehicle bearing the “Support Our Troops” message, I began to wonder why we support military workers and not others. I understand that this campaign is politically rooted with the Canadian presence in Afghanistan. I also understand that some Canadian soldiers have lost their lives there, and I am saddened about this. […]

Quixtar Canada Gives its Employees an Edge

In any business venture, you’re always looking for an edge. And what better advantage can you have than a healthy and happy workforce? Quixtar Canada Corporation, a web-based retailer, has partnered with Employer’s Edge, Inc. to create a multi-faceted wellness program that will be designed based upon the expressed needs and desires of Quixtar’s employee […]

Majority of Executives Believe They Can Outperform Their Boss

Business women are checking the company performance chart.

Nearly three-quarters (73%) of executives believe they can perform their boss’s job better than their current manager, according to the latest Executive survey from Korn/Ferry International, a global provider of talent management solutions. Moreover, nearly two-thirds (65%) of executives surveyed indicated that they aspire to attain their boss’s job. Nevertheless, when asked to rate their […]

Employees Can Be Productive When Not At Work

success with the product

According to a survey of more than 1,100 managers, business leaders and managers are becoming more comfortable with their staff working remotely, although concerns remain about the impact of the remote work force on employee productivity, effective teambuilding and computer security. The survey of management views on remote working, sponsored by SonicWALL, Inc. and conducted […]

Working from Home… Is it for You?

According to Statistics Canada’s most recent census (2001), about 8% of Canadians report working at home. This breaks down to 7% in Ontario, 9% in BC and a whopping 10% in Alberta. This trend appears to be growing by leaps and bounds annually. A 2004 U.S. report by In-Stat/MDR predicted that one-third of Americans would […]

Meeting the Challenge of Change

Improve company quality

Ten years ago as a leadership professor at the Queen’s School of Business and a busy consultant on “organizational effectiveness”, I was happy to provide everyone with a PowerPoint presentation on Managing Change. Now, I am not sure that change management is infact the best term. We can seek to guide the process, but cannot […]

Living Paycheque to Paycheque

Business People Cheque Money Concept

A total of 67% of American employees are living paycheque to paycheque, according to results released recently from the 2007 “Getting Paid In America” survey. The online survey by the American Payroll Association asked respondents how difficult it would be to meet their current financial obligations if their paycheque was delayed for a week.

Leadership—The Tests of a Prince

Abstract leadership business concept with chess

Children born into a family business often seem to have it easy, their future pre-determined. But in fact, like any leader, they will be tested on their way to the top or as they take over, according to consultant Ivan Lansberg. Indeed, he notes in The Harvard Business Review that they go through four tests […]