Dealing with time pressures, feeling isolated, and often experiencing the frustration of stagnancy, middle managers operate under enormous pressure. This management niche actually forms the glue of every organization because of the specialized knowledge and skill sets they possess.
The Traditional Role of the Middle Manager
Middle managers are sandwiched between the “upper executives” and the “workers.” They must translate upper management goals and expectations to the workers they manage. Oftentimes there may be one or more stratas of supervisors whom they also manage.
Their job is to develop upper management policy into action by addressing all the crucial factors to produce the desired results in a timely fashion. How they direct, plan, and organize these directives into the systems and policies of their respective department or areas of responsibility is but one side of their needed skills. Middle managers must also communicate their progress up and down the organization’s hierarchy.