Leadership and the positive work environment
Control systems in the workplace are necessary tools to monitor, forecast or diagnose performance and performance deviations. Some control systems like Six Sigma have reportedly saved organizations millions of dollars. There are numerous mechanisms available to help detect operational performance issues. However, control systems may seem to run an organization rather than the other way around. When this occurs, workplace culture can become negative and inefficient. The role of management and leadership is to find the balance between control and maintaining a positive work environment.