Listening is not a passive activity. By being a passive hearer, you may take in some words but give nothing back. Listening skills require thought and effort. It means you must work at listening with your head and heart and not just your ears. And it means learning how to respond to what is being said so that those people doing the talking know that they have been heard.
Mentoring and finding a mentor is part of the journey, at work and elsewhere, to help alleviate stress On the heels of his story in