Stephen Covey shares how to build trust at work
In every personal relationship, there’s the equivalent of a trust account, says Stephen M.R. Covey, CEO of training company CoveyLink Worldwide and author of the business best-seller, The Speed of Trust.
“Just like a bank account, you grow the account when you make a deposit and you deplete it if you take a withdrawal,” he says. “What’s a deposit and what’s a withdrawal for trust? It’s your behaviour. It’s how you act, how you work together, how you exchange. There are certain behaviours that will grow trust fast and others that will cause you to lose it.”