Denis Cordick still scratches his head over a business that requested close to 4,000 moving labels for a major relocation. The Vice-President of Marketing for AMJ Campbell Inc., Canada’s largest coast-to-coast moving company, was surprised that the business kept asking his moving company for identification labels — in his experience most employees require only 10 labels each. When asked why they needed so many labels, the business told them that they had instructed their staff to label not only their boxes, but each and every item inside the box.
“Each pen and pencil received a label,” he recalls. “When it comes to moving, proper communication is essential for even the smallest of details.”
And that, say experts, is the greatest challenge to moving an office — communication. It is also the place where many businesses fail, according to Gerlinde Herrmann, the founder and president of the Herrmann Group Limited, a Toronto human capital management company. “The primary thing is a strategy that involves a communication component,” she says. “However, when it comes to communications most businesses need to do more.”