Working With — Not Against — Social Media

Confidentiality and privacy at work might be a matter of keeping private matters private, or simply ensuring no one is slagging you to potential customers. But protecting privacy can be even more essential if you have information that you don’t want to fall into the hands of competitors, or if you collect personal information on clients or employees. Social media sites give employees immediate access to a public forum, and this means it is even more important for companies to ensure they have the right policies, and that they are clearly communicated and enforceable.

A confidentiality agreement is often a key part of ensuring confidentiality in the workplace. Here the employee agrees not to divulge any business or trade secrets. This includes any information regarding the employer’s custom­ers, supplies, finances, research, development or manufacturing processes, or any technical or business information.

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Jen Amos
WRITTEN BY
Jen Amos
Jen Amos is a freelance writer, researcher and editor based in Kingston, Ontario. She can be found on twitter at @jamos_ca.