Dealing with Difficult People

The secret to dealing with difficult people? Be open to the possibility of liking them anyway.
Understanding Organizational Culture

Definitions of culture abound, but what does organizational culture really mean?
Margaret Trudeau on Living with Bipolar Disorder

Be inspired by this story to help raise awareness of the stigma around mental illness.
4 Top Business Trends You Need to Know

These four business trends highlight how optimizing organizational culture enhances the bottom line.
Never Underestimate the Value of Introverts

A quiet person can be mistaken for someone who lacks enthusiasm or ambition, but studies show introverts contribute these unique qualities.
The Importance of High Quality Connections

High quality connections motivate employees to higher levels of organizational citizenship. Here’s why you need more HQCs in your organization.
The Value of Values

Core beliefs and shape daily behaviours of leaders. They underlie a code of conduct and form the basis of an organization’s culture. Within are three steps to increasing customer value.
Cultivating Organizational and Managerial Wisdom

Determining the ultimate purpose of our strategic deliberations leads to a future everyone can agree on.