Employee engagement is a human resources metric that essentially tells an employer how happy its workers are.
A high engagement score means workers are satisfied, committed, proud, loyal and that they understand how their role impacts the organization as a whole. It translates into high productivity and creativity in peoples’ jobs. A low engagement score often correlates with high absenteeism and low morale and is a clear indication of an unhealthy workplace.
The Human Resources Professionals Association (HRPA), recently polled its members on the validity of the employee engagement metric in the 21st century Canadian workplace. Of the 850 HR professional respondents: