Our Story

Speaker

Submissions

Advertise

Cart

SUBSCRIBE

Humble Pie May Be Good for You

Humility—Humble Pie May Be Good for You

Everyone loves to talk about strengths. From commercials to political speeches, to celebrities and job interviewees, people are much more comfortable talking about where they excel, rather than identifying potential weaknesses. The prevailing logic is that hiding one’s shortcomings is the best way to put your “best face forward.” Although this may seem like a reasonable assumption, both research and case studies highlighting the benefits of humility have emerged in recent years. One of my favourite real-life examples comes from Domino’s Pizza.

In the mid-2000s, Domino’s Pizza was really struggling. Russell Weiner, the incoming chief marketing officer, inherited flat sales cycles in the midst of a struggling economy. At the heart of Domino’s’ challenge was the quality of their pizzas, as various internal taste tests had highlighted. Domino’s then took the extra step of gathering feedback from its various stakeholders, including customers and franchisees, to better inform their future directions. Using this critical feedback, they committed to turning out higher quality pizza and revamped their entire recipe from crust to toppings.

Make. Work. Better.

This is an exclusive subscriber-only story

Subscribe Today

To discuss re-use of this material, contact us.

Already a Subscriber? Log in.

Reuse and Permissions: Unauthorized distribution, transmission, reuse or republication of any and all content is strictly prohibited. To discuss re-use of this material, please contact: copyright@yourworkplace.ca ; 877-668-1945.

Craig Dowden headshot
WRITTEN BY
Craig Dowden
An engaging and inspiring coach, Craig partners with leaders and executives to work on their most important challenges. He integrates the latest findings in the science of leadership, team, and organizational excellence into his coaching and consulting work.