Building and maintaining a resilient culture has become an increasingly important priority for organizations and their leaders. A common acronym used to describe today’s workplace is VUCA, which means Volatile, Uncertain, Complex and Ambiguous. Although much attention has been focused on how to enhance resilience at an individual level, researchers are beginning to explore how organizations can also support resilient cultures.
While most of the work in the area tends to provide case studies or theoretical discussions, an intriguing study surveyed a sample of 50 CEOs to learn more about what they felt constitutes a resilient culture and the most important factor for its creation. There were five defining and complementary features of a resilient culture.