Planning For The Unexpected

Recently, there were three unexpected deaths of a senior executive: Canaccord Genuity CEO, Paul Reynolds, Survey Monkey CEO, David Sandberg and American Express President, Ed Gilligan. Each of these organizations is now faced with considerable change, first and foremost with loss and grieving.

Generally, when we speak about change management and organizational development the context is planned change initiatives. Many conversations and decisions will have been made about endings and beginnings — reengineered processes, new products, and new structures. And then life happens and an organization can find itself thrown into change through potentially very tragic circumstances. What to do when there is no plan?

The effects of these deaths will be far reaching from potential financial market impacts to the individual impact for members of the firm. The individual losses can include a confused sense of confidence about the direction and future of the organization (the rudderless ship) and, roles aside, these three individuals were also friends to many in their organizations. For those who have lost a friend, the grief can be consuming.

Get your FREE trial now!

Start your free 14-day trial now to read this story and

Make. Work. Better.

Already a subscriber?

Reuse and Permissions: Unauthorized distribution, transmission, reuse or republication of any and all content is strictly prohibited. To discuss re-use of this material, please contact: ; 877-668-1945.

Dr. Catherine Hajnal
Dr. Catherine Hajnal
Dr. Hajnal facilitates an understanding of loss, supports the process of healthy grieving for individuals and organizations, and taps into the transformative power of grief. She is a guardian of hope and possibilities.
Smiling woman. By Gabriel Silverio of

Recognition from Afar

How can you recognize your employees’ efforts while working remotely? It seems like an eternity since people were regularly working in offices across the country.

Read More »