Just when we think our logic will prevail, our emotions get the best of us. How does this effect the workplace?
Do you ever wonder why you sometimes act out of character? You may surprise yourself by becoming emotional in a meeting, or you expect to be patient when someone is angry but you are not, despite your best intentions. To be your best when managing others, you need to understand an interesting phenomenon within your brain — something I refer to as the adventures of Captain Kirk and Mr. Spock.