Multimedia: Backstage Pass: Craig Dowden, PhD
Empathy is lauded as the glue that holds our society together, yet it is considered too ‘soft’ a concept for the world of business as it interferes with making ‘tough decisions’ and ultimately compromises success. Research tells a different story. This presentation will build an evidence-based business case as to why we should care more about empathy. It will show that relating to others as people, not just as employees, clients or statistics, is a key determinant of our individual, team and organizational success.
Dr. Dowden holds a PhD in Psychology with a specialization in Business, and is President of Craig Dowden & Associates, a firm focused on bridging the gap between what science knows and what business does. His firm specializes in the custom design and delivery of evidence-based leadership development programs and services. His articles have appeared in Psychology Today, Globe and Mail and Huffington Post and he writes a regular column for Your Workplace magazine.