Canadian employers are facing increasingly complex human resource issues and challenges. These challenges adversely impact organizational health and productivity, which are important determinants of business success. By providing employee benefit plans, employers expect to achieve high standards of organizational health and productivity, attract and retain talented staff and maintain high levels of employee engagement. Go to any conference on employee benefits and read articles on workplace wellness, and you will see that there is ample evidence that organizations are struggling to find the ideal mix of benefits to meet the needs of their workforce and that positively impacts health and productivity.
Business leaders increasingly express the need for strategic advice and actionable solutions to these challenges without adversely impacting the financial health of their organization. Unfortunately, the need to contain costs associated with higher insurance premiums resulting from increased claims, very often drives the final decision on the range of services covered in the plan. Employers also want to see proof that there is a return on investment from ancillary services such as health and wellness prevention and employee assistance programmes (EAPs).