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Block- What?

Blockchain has earned a fair share of media coverage lately, but so far the conversation hasn’t focused on how the technology fits...

Truth and Lies of Customer-First Strategies

For decades experts have claimed that putting your customers first propels increased customer loyalty. As a result, a customer-first focus has driven...

Does Boring Work Make You Naughty?

How does our level of engagement at work affect our sense of ethics? It may not be the most obvious of questions,...

Are You on the Right Path?

Twice in the last few years, I have been privileged to give commencement talks. Both times were intimidating, because I am not...

Reinventing HR in a Prolonged Economic Upswing

Recruiting, during a prolonged economic recovery can be a very difficult task, according to the Deloitte’s 2019 Global Human Trends report. The firm says...

When Bad People Drive Good People Mad

Over 40% of short-term disability claims submitted are for depression and anxiety. One would think that employees are withering under the constant...

People First

From Dilbert’s incompetent, unethical Pointy-Haired Boss to The Devil Wears Prada’s cold, condescending editor-in-chief Miranda Priestly, the bad boss archetype is ubiquitous....

Wanted: “Human Skills”

Did we really need a study to tell us that being human is one of the main advantages people have over machines?...

HR Managers Will Look Beyond Your Resume

HR managers seem to have spotted a problem with resumes. A survey from Robert Half states that 45% of resumes HR managers receive, on...

So Your CEO Is a Millennial …

Imagine being a mature worker having to work for a younger millennial CEO. It may feel odd, but it is becoming more...