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The Imperative to Build Ethical AI

We hear stories all the time about how people are using artificial intelligence (AI) in ethically dubious ways. We have Facebook curating...

Culture. If It Ain’t Broke…

Workplace culture is not a given. Some companies strive to create a culture for their employees – be it one of diversity, casualness,...

Performance Reviews Are Dead

There are very few organizational activities that draw equal discomfort from managers and employees alike. Annual Performance Reviews (APRs) continue to be...

7 Trends in Technology and Workspace

Everywhere you look, “top lists” or “top trends” are part of the media landscape. How would we discuss the future of your...

You Need Toxic Handlers More Than You Realize

Like any large-scale organizational change, mergers and acquisitions (M&A) can be a time of stress and uncertainty. Employees fear they will lose...

Collecting Data on Employees: Cutting-Edge or Creepy?

Do you hog office conversations or are you quiet? Are you calm as a cucumber or do you fidget under stress? Where...

Truth and Lies of Customer-First Strategies

For decades experts have claimed that putting your customers first propels increased customer loyalty. As a result, a customer-first focus has driven...

Morneau Shepell Buying US DB Plan Admin Business from Mercer

Morneau Shepell has reached an agreement to acquire the large-market, health and defined benefit (DB) pension plan administration business of Mercer in...

Is Your Wellness Program Missing Something?

When most people think about workplace wellness, they think of a guy in a tie eating an apple or that pile of...

Pressure for Psychologically Healthy Workplaces

Increasingly employers are understanding the value of engagement and retention. They also understand the risk and cost of disability, absence and presenteeism...