“Applying some of these ideas on a daily basis won’t necessarily make you the world’s best communicator, but they just might prevent you from being voted the worst communicator in your workplace.”
I’ve been helping individuals and groups build their communication skills for more than three decades now. Much of that work revolved around university courses, but there’s been half a lifetime’s worth of workshops, team retreats, and community building too. Communication is always hard work, but people tend to think it’s one of those things that comes naturally to just about everyone whose breath can fog a mirror. Perhaps that’s why communication tends to top the list of what needs more work when we survey people in their workplaces.