Dealing with Difficult People

We all have dealt with difficult people. Early in my training I encountered a doctor who triggered a tremendous amount of stress in me. I found him arrogant and smug. He also had a condescending and patronizing manner that I found offensive. It was bad enough that I had to periodically encounter him in my training rotations, but when I was assigned to his service for two months, I couldn’t imagine how I’d get through the ordeal.

As we started working together, I found him less irritating than I’d expected. Then something amazing happened. He requested my assistance on a case. During our collaboration, I found myself warming up to him. He responded in kind.

As I got to know him I enjoyed him more and more — he wasn’t smug at all. In fact, he was extremely shy and soft-spoken and what I had taken to be arrogance was a combination of shyness and the way he compensated for his social unease. His behaviour and mannerisms didn’t change, but my view of them did.

Get your FREE trial now!

Start your free 14-day trial now to read this story and

Make. Work. Better.

Already a subscriber?

Reuse and Permissions: While social sharing is permitted, unauthorized reuse or republication of any and all content is strictly prohibited. To discuss re-use of this material, please contact: ; 877-668-1945.


Share on facebook
Share on twitter
Share on linkedin

Related Posts

Your Workplace is a premium source of leading-edge content to help you create a thriving workplace where everyone wants to work.

Contact Your Workplace

Tel: 613-549-1222
Toll Free: 1-877-668-1945
Contact Us

Whoa! Don't Go Yet

Sign up to receive free leading-edge content about people at work.