Healing the Toxic Culture in Healthcare

The health-care sector, which employs about one in 10 Canadians, is among the most overburdened in Canada. It is a prime breeding ground for a toxic work atmosphere. Enter Sandra Harris, a Toronto “go to” person for stressed-out hospital and health-care workers seeking thriving, efficient work cultures.

Harris has spent the last 13 years helping health-care work cultures blossom. She refers to herself as a “truth teller and motivator” toward positive solutions, “who sees the possibility of positive outcomes when others might not.” Her operating premise is that those who hire her truly want change and a better working environment for their staff and patients.

“Though the lessons and techniques I use may apply to any organization, I find health-care clients to be some of the most satisfying,” she says. “They are professionals who have an extreme personal commitment to their work, perhaps due to the nature of their calling.”

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