Is Your Help Making Your Staff Dependent?

Recently, I’ve had several conversations with managers that go something like this:

Manager: “I’d like to become a better listener and really learn how to motivate my team.
They’re good enough, but I feel like something is missing. If I could get out of their way more, they’d really step up and run with it.”

Me: Uh-huh.

Manager: “Because I find they come to me a lot. They are always bringing questions to me that they should be able to answer on their own, but they don’t seem to. I give them the answers so they’ll learn how to do it next time, but then they keep coming back. I don’t have time to do my own work. I think that maybe if I could listen to them better, I’d understand what’s really going on so I could help them to be more independent and need me less. Then I’d be able to focus on what’s really important in my own job.”

Me: “Mmm….”

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