When a medical or family crisis happens in our workplace, many people turn the other way and the office is expected to carry on as usual. But the reality is often far different. People who are dealing with a death in their family or finding out that a child has a serious illness will suffer at the workplace as well as at home and their productivity and morale will slump. Not only that, but their personal crisis will affect all those around them; co-workers, supervisors and customers and clients. If this impact is ignored it can never get better, it can only get worse.