Want to improve employee engagement? Make it part of your performance management process, say researchers from the University of Toronto and University of Guelph. A new paper suggests that an employee’s performance can be best improved by managing his or her level of engagement in the work.
The authors, Professor Alan Saks from the University of Toronto and Professor Jamie Gruman of the University of Guelph, claim that performance management should involve an evaluation of employee engagement.
“Engagement helps predict job performance,” said Professor Gruman. “Employees who feel engaged in their tasks do a better job, are less likely to make mistakes, and bring more energy, dedication and vigour into their performance. There is also mounting evidence that higher levels of engagement correlate with lower turnover and less absenteeism. Thus, it makes sense to focus on employee engagement as part of the performance management process.”