In the era of free workplace lunches, nap rooms and unlimited vacation, it is hard to believe that employers still mishandle maternity and parental leave. Yet despite organizations being great places to work when it comes to the little things, many place unnecessary stress on new parents by failing to offer the proper support and accommodation when they need compassion and empathy the most. Here are some guiding principles: 1.GOOD COMMUNICATION Becoming a parent can be a physically and emotionally draining experience for both men and women. Maintaining regular and open communication is critical. Before a parental leave: \tRegularly check in with the employee to ensure the lines of communication are open; things can change quickly and dramatically with a pregnancy. \tRestrict the news of the pregnancy to those who must know; let the expectant parent tell everyone else. \tMake a plan for communicating during his or her leave. Remember that work may not be a priority, so these check-ins need not be frequent. During a parental leave: \tEnact the plan you made together. Occasionally, check in to see if this plan is still appropriate. \tUnless otherwise advised, share important updates, invites to social events and be available to answer any questions. Employees on a leave can begin to feel anxious about their return to work. Keeping them in the loop and reminding them that they are still an important part of the team can help reduce this anxiety. \tShortly before a new parent returns, it can be helpful to book planning calls to ensure the transition is seamless. After a parental leave: \tDeveloping a plan for returning to work that factors in logistical challenges, reduced energy levels and child-care requirements can help make the transition less stressful for employees. \tFor the first few months, have weekly or biweekly check-in meetings to ensure that things are going smoothly. \tKeep in mind that new parents will have new priorities; follow the plan but be flexible and reasonable as they reintegrate into work. 2. WORKLOAD MANAGEMENT FOR EMPLOYEES WHO ARE PREGNANT No two pregnancies are the same. Some women are nearly crippled with nausea and vomiting and cannot work even an hour a day, whereas other women experience heightened focus and energy levels. Be prepared for all scenarios, including ones where a pregnant employee is on medical leave for the majority of her pregnancy. Having contingency plans for these situations can help alleviate pressure on the employee, her manager and the organization. For example, if a pregnant employee is the only person trained on a certain task, don\u2019t wait until a week before their leave starts to begin cross-training; be proactive. Providing 14-month or 16-month parental leave contracts, instead of the traditional 12-month, can also alleviate pressure by allowing for extra time for knowledge sharing prior to the leave and reintegration into the workplace afterward. 3. GET CREATIVE WITH BENEFITS Not every company can afford to \u201ctop up\u201d salaries, but there are many other ways to offer impactful benefits. Some examples of valuable, yet cost effective, benefits include: one to two weeks of paid time off before a pregnant employee\u2019s due date; one to two weeks of full-time pay for part-time work when an employee returns from their leave; and credits for home cleaning or food delivery services. These benefits are not costly but can significantly reduce stress levels and help communicate the company\u2019s appreciation and support for their employees. 4. LIVE YOUR VALUES, EVEN WHEN IT IS HARD Many organizations include \u201cputting their people first\u201d either officially or unofficially in their mission statement. It is easy to live these values when employees are diligent at work, rarely sick and shuffle their personal commitments around to meet the needs of the organization. However, the true test of the employer\u2019s commitment to values comes when employees are unable to perform to their full capacity. Turning a challenging pregnancy or difficult adjustment period into an opportunity to demonstrate compassion, respect and appreciation proves that the organization\u2019s values aren\u2019t just words posted on the walls but are ingrained in its DNA. 5. MAKE ACCOMMODATION A PRIORITY Although this may seem obvious, accommodation is regularly mishandled across the country \u2014 often by organizations with multi-million-dollar HR budgets. Even forward-thinking employers sometimes allow operational pressures, short-term thinking and\/or antiquated attitudes towards parenthood to influence their judgement. It is advisable to take your time when assessing accommodation requests and seek advice when you are unsure how to respond. It is also helpful to keep an open mind and explore creative and flexible strategies to meet employees\u2019 requests, as there is no one-size-fits-all solution to accommodation. Canada offers one of the best federal parental leave programs in the world. This is a source of pride for many Canadians. But it is important for employers to remember that the responsibilities don\u2019t stop at the federal policy level. Employers play an equally important role.