Top performers take heart and take part, actively there and practice conscious communication
Communication is at the centre of every human interaction. But the quality of communication can vary. It has the capacity to build or undermine relationships among team members and co-workers, and it can unite or separate people. The quality of an organization’s communication relates directly to the quality of its performance.
Most routine business communications are an automatic response or reaction to a person or situation. It’s what some experts call “unconscious communication.” But it can come at a high price. “The cost of unconscious communication often goes uncalculated,” writes Dr. Rick Brinkman on his website. “For example, consider email misunderstandings: how much time is lost trying to work them out, and clarifying what everyone really meant?”
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