Performance Reviews — The Dreaded Annual Event

It’s not usually a favourite task, but employee performance reviews are an important tool in a manager’s repertoire.

Ideally, performance reviews should assess how employees are meeting the goals and expectations set for them over the evaluation period. It also provides an opportunity to set new goals, develop training plans and expose the strengths and weaknesses of both employees and managers.

Performance reviews can be a very effective management tool but, like all tools, they must be used properly or they lose their value. In many cases, according to Dr. Maria Rotundo, a University of Toronto management professor, many employee reviews are ineffective. “Part of the reason is that many managers don’t like the performance evaluation process and they don’t understand it. It’s foreign to them.”

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