How to Tailor Your Look and Your Message
Often when I’m teaching a workshop about interpersonal communication or when I’m coaching managers at work, I pose the following question: “How do you think you come across to others when you are communicating?” Most people have no idea. That’s dangerous. Our success at work depends on our ability to communicate effectively and persuasively to the people we lead, the people we report to, and of course to our customers. And our communication can be both intentional and unintentional.