You have to love a book that includes Dilbert cartoons and fake organizational structures as part of its content. This book has great ideas and insights, as well as a solid sense of humour. And really, you need some good laughs when you are dealing with organizational behaviour and performance. This book really does cover the gamut from soup to nuts on leadership theory, systems, technology, structure and a number of other foundational pieces — including a very helpful chapter on “management fads”. In fact, the most helpful chart might be the one titled “Checklist to reflect on before adopting a fad”. New ideas come and go (and cost money) every year. What this means is that your organization may always be listing in a new direction, and that lack of stability and coherence isn’t good for organizational health. Just like individuals, organizations also need a sense of security and solidity. If you and your leadership team can provide that, then you’re doing a lot of good for the organization and the people who work there. Ultimately, this book is truly an integrated approach. This works well for systems thinkers who operate at a more strategic level, but can also make or influence operational changes.