Steps to an Effective Employee Survey

Organizations do more harm than good by conducting an employee survey without a proper communication and action plan—the lack of follow-up erodes management credibility in the eyes of employees. Ponder these comments: “We conducted an employee survey a couple of years ago, but the results were so bad that we didn’t share them”. “We do an employee survey every year, but don’t know what to do with the results. This year our survey response dropped below 40% and employees are telling us that it is a waste of time”.